Effective Date: January 1, 2025
Last Updated: January 1, 2025
1. What Are Cookies?
Cookies are small text files that are placed on your computer or mobile device when you visit a website. They are widely used to make websites work more efficiently and to provide information to website owners about user behavior and preferences.
2. How We Use Cookies
Fadox B2B Portal uses cookies and similar tracking technologies to enhance your experience on our platform, analyze usage patterns, and provide personalized services. We use cookies for the following purposes:
- Essential Operations: To enable basic functionality and security features
- Authentication: To keep you logged in and maintain session security
- Preferences: To remember your settings and customizations
- Analytics: To understand how our platform is used and improve our services
- Performance: To optimize loading times and user experience
3. Types of Cookies We Use
3.1 Essential Cookies
These cookies are necessary for the basic functionality of our platform and cannot be disabled:
| Cookie Name | Purpose | Duration |
|---|---|---|
| session_id | Maintains user session and authentication | Session |
| csrf_token | Prevents cross-site request forgery attacks | Session |
| security_hash | Ensures secure data transmission | Session |
3.2 Functional Cookies
These cookies enable enhanced functionality and personalization:
| Cookie Name | Purpose | Duration |
|---|---|---|
| user_preferences | Stores user interface preferences | 1 year |
| language_setting | Remembers selected language | 1 year |
| timezone_offset | Displays times in user's local timezone | 6 months |
3.3 Analytics Cookies
These cookies help us understand platform usage and improve our services:
| Cookie Name | Purpose | Duration |
|---|---|---|
| _ga | Google Analytics - distinguishes users | 2 years |
| _gid | Google Analytics - distinguishes users | 24 hours |
| platform_analytics | Internal analytics for platform optimization | 1 year |
3.4 Performance Cookies
These cookies help optimize platform performance:
| Cookie Name | Purpose | Duration |
|---|---|---|
| load_balancer | Optimizes server load distribution | Session |
| cache_version | Ensures users receive updated content | 1 week |
4. Third-Party Cookies
We may use third-party services that set their own cookies. These include:
- Google Analytics: For website analytics and usage statistics
- Payment Processors: For secure payment processing
- Content Delivery Networks: For faster content delivery
- Social Media Platforms: For social sharing functionality
5. Cookie Consent and Management
5.1 Consent
By using our platform, you consent to the use of cookies as described in this policy. You can withdraw your consent at any time by adjusting your browser settings or contacting us.
5.2 Browser Settings
Most web browsers allow you to control cookies through their settings. You can:
- Block all cookies
- Allow only first-party cookies
- Delete existing cookies
- Receive notifications when cookies are set
5.3 Disabling Cookies
Please note that disabling certain cookies may affect the functionality of our platform. Essential cookies cannot be disabled without impacting core functionality.
6. Cookie Retention
Different cookies have different retention periods:
- Session Cookies: Deleted when you close your browser
- Persistent Cookies: Remain until they expire or are manually deleted
- Analytical Cookies: Typically retained for 1-2 years
7. Updates to This Policy
We may update this Cookie Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of significant changes through email or platform notifications.
8. Your Rights
Under applicable data protection laws, you have the right to:
- Know what cookies we use and why
- Give or withdraw consent for cookie use
- Request deletion of your cookie data
- Receive a copy of your cookie-related data
9. Contact Information
For questions about our Cookie Policy or to exercise your rights, please contact us:
- Email: privacy@fadoxlatin.com
- Support: info@fadoxlatin.com
- Address: Fadox Latin Food Products LLC
10. Additional Resources
For more information about cookies and how to manage them, visit:
- All About Cookies
- Cookie Consent
- Your browser's help section
This Cookie Policy is designed to provide transparency about our cookie practices and comply with applicable privacy laws.